Pjok Casino FAQ — All Your Questions Answered in One Place

You must be at least 18 years old to register at pjok casino. Any government-issued ID can be used for age verification.

No. Each person is allowed only one account. A single mobile number or email address can only be used to create one account. If multiple accounts are detected, all of them will be suspended and balances may be forfeited.

On the login page Go to the login page and click "Forgot Password?" An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The entire process takes just 2 minutes.

To close your account, email support@pjokcasino.app. Your request will be processed within 48 hours. Please note — deleting your account will cancel any remaining balance and bonuses, so make sure to withdraw first.

After registering, make your first deposit of ৳500 or more and a 100% welcome bonus will be automatically credited to your account — no code required. You'll also receive 50 free spins with the bonus. For more details, visit the Bonus Page View.

No, bonus funds cannot be withdrawn directly. You must first meet the wagering requirement — typically 20x the bonus amount. For example, if you receive a ৳1,000 bonus, you'll need to place ৳20,000 in bets before withdrawing. Terms may vary by bonus.

Your daily login bonus is credited automatically each time you log in. The weekly cashback is paid every Monday based on your net losses from the previous week. Bonus page View all active offers.

Share your unique referral code with a friend. When they register and make their first deposit, you both receive a bonus. The more friends you refer, the more referral bonuses you earn.

pjok casino accepts deposits via Mobile Pay, Nagad, Rocket, bank transfer, and USDT (crypto). The most popular methods are Mobile Pay and Nagad — funds are credited to your account within seconds.

The minimum deposit at pjok casino is ৳500. To qualify for the welcome bonus, your first deposit must be at least ৳500. All subsequent deposits can also start from ৳500.

Withdrawals via Mobile Pay and Nagad are typically processed within 15 minutes to 1 hour. Bank transfers may take 1–3 business days. Your first withdrawal may require identity verification, which can add some extra time.

Standard accounts can withdraw up to ৳50,000 per day. VIP members have a higher limit. For large withdrawal amounts, please contact support in advance.

pjok casino does not charge any fees for deposits or withdrawals. However, your mobile banking provider (such as Mobile Pay or Nagad) may apply their own small transaction fees.

Pjok Casino offers 1000+ games, including slots, Live Casino (baccarat, roulette, blackjack), crash games, fishing games, Sports Betting, and virtual sports. On the games page View all games.

Free spins received with a bonus or promotion can be used on select slots games. Log in and head to your account dashboard to see the number of free spins available and their expiry date. Navigate to the designated game and choose the "Play with Free Spins" option.

Yes, all games at pjok casino use internationally certified RNG (Random Number Generator) technology. Every game is audited by third-party testers. Live Casino games are broadcast live with real dealers.

Yes. pjok casino holds an international license and uses 256-bit SSL encryption. All your personal information and financial transactions are handled through fully encrypted channels. Privacy Policy Read.

No. Pjok Casino does not sell or share your personal information with any third parties. Limited data may only be used for payment processing and legal compliance. Learn more Privacy Policy available.

Go to Account Settings and enable 2FA under the "Security" section. Each time you log in, an OTP will be sent to your mobile. This adds an extra layer of protection to your account.

Our From the app page The app is available for both Android and iOS, free to download and fully optimized. After installing, simply log in with your existing account.

Both offer the same features. The app adds a few extra perks: push notifications so you never miss a bonus or offer, faster load times, and access to certain features in offline mode.

At Pjok Casino, you can bet on 30+ sports including cricket, football, tennis, basketball, and hockey. Live betting is available for all major tournaments including IPL, BPL, and the World Cup. Learn more On the sports page View.

Live betting lets you place bets while a match is already in progress. Odds update in real time with every moment of play. Use live scores and stats to make smarter decisions. It's one of the most popular features at Pjok Casino.

Our Analytics page Get expert match analysis, statistics, and betting guides. Detailed previews are published before every major match.