Pjok Casino Terms & Conditions

1General Terms & Introduction

Welcome to Pjok Casino. These Terms and Conditions ("Terms") apply to every individual who uses the Pjok Casino platform. By registering or using the platform, you are considered to have accepted these Terms.

These terms and conditions have been written in Bengali for Bangladeshi users for ease of understanding. However, the English version shall be considered final for any legal interpretation.

These Terms and Conditions should be read alongside Pjok Casino's Privacy Policy and Responsible Gaming Policy. Each document complements the others.

2Account Registration & Verification

To create an account at pjok casino, the following conditions must be met:

• You must provide your real, accurate name, address, and contact details.
• Each individual may register one account only. Multiple accounts are not permitted.
• Mobile number OTP verification is mandatory when opening an account.
• KYC (Know Your Customer) verification must be completed before withdrawals can be processed.
• Keeping your account password confidential is your own responsibility.

A copy of your National ID (NID) or passport may be required for KYC verification. If any information appears suspicious, Pjok Casino reserves the right to request additional verification at any time.

3Age & Eligibility Requirements

The following eligibility requirements must be met to participate at pjok casino:

Opening an account for anyone under 18 is strictly prohibited. Pjok Casino is committed to protecting minors. Any discrepancy found during age verification will result in immediate account suspension.

4Deposit & Withdrawal Policy

The transaction rules for pjok casino are detailed below:

• Minimum Deposit: ৳100 (one hundred BDT).
• Maximum deposit: A daily limit applies, depending on your account verification level.
• Minimum Withdrawal: ৳500 (five hundred BDT).
• Withdrawal Processing Time: Generally within 15 minutes to 24 hours after KYC verification is complete.
• Accepted Payment Methods: Mobile Pay, Nagad, Rocket.

Pjok Casino does not charge any additional transaction fees. However, your mobile banking provider may apply their own charges, for which Pjok Casino bears no responsibility.

If a suspicious transaction is detected, our security team may temporarily hold the withdrawal and request additional verification. This is done solely for the protection of the user.

5Bonus & Promotion Terms

The bonus and promotion terms for pjok casino are outlined below. Please read these conditions carefully before claiming any bonus:

• Welcome bonus: Applicable once per new account on the first deposit only.
• Wagering requirement: A specific wagering amount must be met before bonus funds can be withdrawn (typically 30x the bonus amount).
• Bonus Validity: Each bonus has a specific validity period. Any unused bonus will be cancelled once it expires.
• Game Restrictions: Some bonuses are only usable on specific games. Details are stated in each individual bonus offer.
• Maximum Bet: A maximum bet limit applies per wager while a bonus is active.

Pjok Casino reserves the right to modify, suspend, or cancel any bonus offer at any time. For the most up-to-date information on current bonus offers, please visit our Bonus Page View.

6Gaming Policy & Fairness

Pjok Casino is committed to maintaining a fully fair gaming environment. Our gaming policies are explained below:

• All games use a certified Random Number Generator (RNG), ensuring completely fair and unbiased outcomes.
• The Return to Player (RTP) percentage for every game is publicly available.
• An independent third-party audit firm regularly verifies the fairness of games.
• Live casino games are operated by professional, trained dealers.
• Manipulation of game results is entirely impossible.

If a technical error disrupts a game in progress, Pjok Casino reserves the right to void the relevant round and refund the wager. In such cases, users will receive only the original stake amount.

7Prohibited Activities

The following activities are strictly prohibited on the pjok casino platform:

• Opening or operating an account using another person's identity.
• Operating multiple accounts under the same person's name.
• Creating multiple identities to exploit bonus benefits.
• Using the platform for money laundering or any form of illegal financial transactions.
• Using automated software, bots, or scripts to play games.
• Attempting to hack or bypass the platform's security systems.
• Attempting to manipulate game outcomes.
• Attempting to access another user's account without authorization.

8Account Suspension & Closure Policy

Pjok Casino may suspend or close an account under the following circumstances:

• While an investigation into a Terms & Conditions violation is underway.
• If suspicious transactions or fraudulent activity are detected.
• If KYC verification has not been completed.
• At the user's own request (self-exclusion).

If an account is closed, any verified balance will be returned where applicable. Balances may be held during an ongoing investigation. Account closure decisions can be appealed through our support team.

Users may also close their account at any time. Contact the support team to request self-exclusion.

9Privacy & Data Protection

Pjok Casino treats the protection of your personal data as its highest priority. Key principles of our data protection policy:

• Your personal information is used solely for account management, KYC verification, and payment processing.
• Your information is never shared with third parties for marketing purposes.
• All data is secured with 256-bit SSL encryption.
• Information may be disclosed to authorities where required by law.

For more details, please visit our Privacy Policy Read. The privacy policy forms an integral part of these terms and conditions.

10Responsible Gaming

Pjok casino places responsible gaming above business interests. We are committed to ensuring the well-being of every user.

• Deposit limit: You can set your own daily, weekly, or monthly deposit limits.
• Betting limits: Set limits on the amount placed per individual bet.
• Loss Limit: Gaming activity is automatically stopped once a defined loss threshold is reached.
• Session time limit: Option to set a time limit on continuous gaming sessions.
• Self-Exclusion: Option to take a break from gaming for a set period or permanently.

11Dispute Resolution

If you have a dispute with Pjok Casino, please follow the process outlined below:

• Step One: Contact us via support chat or email with the details. Most issues are resolved at this stage.
• Step Two: If you are not satisfied with the support team's resolution, you may escalate the matter to our management team.
• Step Three: If both steps fail to resolve the issue, it will be referred to an international gaming arbitration body for settlement.

Disputes must be raised within 30 days of the date of the incident. Disputes submitted after this period may not be considered. During an ongoing dispute, the relevant account will remain active, but the associated transactions may be temporarily placed on hold.

12Changes to Terms & Contact

Pjok Casino reserves the right to update these Terms and Conditions at any time. When changes are made:

• For significant changes, advance notice will be sent to your registered email or via SMS.
• Continued use of the platform after any changes takes effect constitutes your acceptance of the updated Terms and Conditions.
• If you do not agree to the updated terms, you will have the option to close your account.

These terms were last updated in January 2026. pjok casino is committed to upholding user rights with full transparency at all times.